FAQs – Sending Mail to Afghanistan
April 25, 2012
Post isn’t the only method of contact with your deployed service person, so click here to find out the other ways you can stay in touch.
How do I know where to send things?
Ask your service person for their BFPO address.
What is BFPO?
It is the British Forces Post Office, based in RAF Northolt. They send military mail for UK forces all over the world, to troops based in other countries, all military bases in the UK and to those serving on exercises and deployments where BFPO postal services are available. Think Royal Mail for our forces, but channelled through Royal Mail in the first instance, then handled by the RAF.
What are the BFPO numbers for Afghanistan?
Your service person will now have provided you with their address, which will include on the bottom line (or second to bottom above the HERRICK number) one of the following numbers: BFPO 715, BFPO 755, BFPO 758, BFPO 764, BFPO 772, BFPO 779, BFPO 792, BFPO 793, BFPO 795, BFPO 796 or BFPO 798. Each one of these numbers is for a different place in Afghanistan. Your service person may move during their tour of duty, but they will provide you with their new address as they will be given notice of it in advance. Keep it safe, and don’t post it online where everyone can see it. This goes for Facebook too!
What is a ‘Bluey’?
Blueys look like this. You can get them for free from your local Post Office. Stock up!

Blueys are forces air letters and are FREE to post to Afghanistan. Simply write the address – exactly as your service person tells you to, on the front of the bluey and pop your own address on the back, write your message inside and send. You can run them through printers to add pictures on, but you cannot put enclosures inside.
Can I send a normal letter, in a normal envelope? Do I need a stamp?
Yes, you can write a normal letter and yes you can pop it inside a normal envelope. You can also add enclosures, so photographs, more pages etc. You do not need a stamp, just write the address on the front and pop it into the post box. If it is too large or heavy then it might need weighing and stamping at the post office, but it will still be free if it is under 2kg.
What is an e-bluey?
An e-bluey is the modern day equivalent of a telegram. You write it on your computer, send it via the e-bluey website and it is printed out in the nearest printing machine to your service person, sealed in an envelope by that same machine (so that they are confidential) and sent to them straight away. An e-bluey can get to your friend or family member in as little as a quarter of the time as a regular bluey. Some people have even experienced a next-day service. Register to send an e-bluey.

This is what they look like when they come out at the other end
I want to send a parcel to a BFPO address that is not Afghanistan (like Germany)
Click here for BFPO rates for non-frontline addresses and click here for Special Delivery rates for those times when you need your mail to be treated the same way as regular RM Special Delivery.
I want to send a parcel to Afghanistan. How much must it weigh?
Parcels must weigh under 2kg. Anything – and I mean anything – over 2kg will result in you having to unpack, remove items and repack. Your parcel will be free to post, but you cannot pay a fee for it if it is over, they will simply not accept it.
What can (and can’t) I send in my parcel?
Things offensive to Muslims (alcohol and pornography) are prohibited, as are aerosols and the usual prohibited items like explosives and weapons. They have enough of those anyway, so I wouldn’t imagine you would want to send those out! A selection of each parcel shipment is passed through scanners to check for prohibited items.
How big should my parcel be?
Shoebox size is universally accepted by family members to be about right, but it doesn’t really matter. As long as you stick under the 2kg maximum weight you’ll be fine. Buying a small pair of scales before they go on tour will save you the hassle of guessing the weight on your bathroom scales.
Help! I’m stuck for ideas for what to put in my parcel.
Enclosures they will have millions of, so save them for the ones living in the sticks
- Wet wipes
- Shower gel, shampoo, conditioner
- Moisturiser
- Deodorant (non aerosol)
- Toothpaste
- Cotton buds
- Pens
- Notebooks/diaries
- Batteries – these must be in their original sealed packet
- Sun cream (Summer tours only)
- Insect repellent with a heavy DEET presence (Summer tours only)
- Sanitary items for the ladies
- Snacks, crisps, sweets, tinned fruit etc
For the more personal parcels
- Joke presents. There is nothing quite like the military sense of humour, and Ann Summers do a hilarious range sure to lift morale
- Blow-up furniture. This goes down very well – see also mini blow up paddling pools
- Travel games (travel scrabble, chess, cards etc. Some websites will let you design your own playing cards)
- Photographs
- Magazines – Nuts, FHM, Zoo etc are out there already (provided for free) so be original in your choices
- Their favourite sweets, biscuits, popcorn, etc (chocolate is OK in Winter but melts in Summer)
- Savoury snacks like beef jerky, pepperami
- Foot soak for sore post-patrol feet, blistex
- Boxer shorts/pants for the girls
- Sports underwear (Underarmour do good stuff – see sports shops for ideas)
- Flags – they love these (whether favourite football team or country)
- Books
- Letters, or a note, or card
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Where do I take it when I have finished sealing it?
To your local Post Office. There it will be weighed and you will have to fill out a customs declaration sticker saying what is inside, and off it goes! Ask your Post Office if you can take some customs declaration stickers home with you to save time.
I don’t know anyone serving in Afghanistan but I want to send a parcel out there to raise morale. How do I do it?
The MOD request that people do not send generic half-addressed parcels, and at certain times of the year, Christmas especially, parcels sent by well-wishers clog the system for families of service members stopping eagerly anticipated mail getting to the frontline. The RAF have a capacity that they can handle and too many really pushes them over their limit. There may be soldiers in each unit who do not have families sending them parcels regularly, but this is quickly picked up on by their fellow troops whose own families send extra so that no one goes without. The military is very good at looking after one another!
So you are saying I shouldn’t send a parcel?
No, if you really would like to send a parcel use Support Our Soldiers. They are the only Ministry of Defence approved charity who send parcels out to individual service people who have registered their details on SOS’ database. You won’t know who you are sending yours too, but if you are lucky you might get a thank you letter from the recipient, unless they are very busy of course! You can also donate to the charity or send individual items.
Would it be better to send a letter if I do not know them?
Yes. These raise morale far more than care packages, especially if you have an interesting story to tell.
What else can I do to raise morale?
Donate to ‘Beer for the Boys’ and buy a tired soldier a beer for their homecoming flight



Great blog post, Charlie. My son was deployed six weeks ago and this answers all the questions I had then. Thank you. I’m going to re-tweet and re-tweet so that everyone can get the benefit of your experience
XX
I love sending blueys and eblueys to my fiance who’s in twh Falklands. It’s helps me to write what I’m feeling down and it makes up for the contact that we are so used to having. I like thw hanndwritten feel of a bluey but i like the speed Of an Ebluey. The only problem is the post offices in my area rarely stock blueys and when they only give you one or two. Which means one or two days later you would have to go back. Does anyone know where I could my hands on a wodge? I live nowhere near the base or I’d go there. Thanks x
Do you have a friend who lives near a bigger post office who could send you a big wedge of them? If not then email me your address via my contact page and I shall send you some
send me an email.i live near a big postoffice.i will send you some in the post.xx
who can i contact to make a complaint, my boyfriend and his friends have been in Afghanistan for 4 weeks now, not one of them has recieved e-blueys, parcels, letters etc. The boys are majourly down on moral and myself and the wives famalies etc are starting to loose our patience. I understand casualties etc get priority with air delivery etc but there must be some way around this? any help/advice would be much appreciated.
Hi Charlene, I’m really sorry to hear that. BFPO taking over 4 weeks is relatively normal (depending where the lads are based) but e-blueys taking that long is ridiculous. I will say though that on my other half’s tour the e-bluey machine remained broken and unrepaired for the entire 6 months, so we couldn’t use it at all which was rubbish!
You can contact e-bluey customer care here: https://www.ebluey.com/BFPO/contact.cfm
To contact BFPO to complain the details are
BFPO Enquiries Information
Office opening hours are:
Monday to Thursday 7.30 – 16.00 (BST)
Friday 7.30 – 15.00 (BST)
BFPO Enquiries Team
British Forces Post Office
West End Road
Ruislip
Middlesex
HA4 6DQ
Tel: 08457 69 79 78
Hope that helps and that they start getting their mail soon!
My fiancée has been in the Falklands over a month now and he reckons hea sent me over ten blueys and I’ve not received any yet and over ten eblueys (ranging from about 3 weeks ago) and I’ve only received 4. I write to him all the time and the eblueys he gets sometimes with hours but it would be nice to receive some back, especially the blueys because I think the handwritten is really personal.
You know how men are prone to exaggerate! Hope the other 6 turn up soon x
My son is over in Afghanistan but before he left i was told by him that only his wife can have his address and i have to send any mail to her to pass on. Can you please tell me if this is a personal choice or a new rule? My parents, his grandparents wanted to send him a parcel but would not send it via his wife. I have a friend whose has her sons address and he is married, all i want is to know if it is his choice. Thank you.
Hi Lynne
I’m afraid that it is the service person’s personal choice as to who they give their BFPO address to. They can give it to whoever they like, be it a primary school, parents, friends, relatives, girlfriends etc.
If you want to contact your son and you have his email address or Facebook he will have access to both of these (though it may not be regular access).
Best wishes, Charlie
Not sure its wise to tell people “he will have access” to email and FB. In the main bases he probably will but may not check it from one month to the next for want of being a little distracted and in the Patrol Bases or other tasks he may not have access to the Internet at all. I remember being very frustrated by a relative who claimed I’d not responded to her on FB when I hadn’t seen a networked computer for three months.
Correct – hence my qualified remark that it may not be regular. As you know units move around so if he doesn’t have it in his PB he may spend some time in Bastion or similar st some point and have access there. I don’t feel my comment was unwise but thank you for yours
My partner has just left for afghan and this post has really helped me to know what I need to do next. Thanks you have really taken all the hassle and complication out of it all for me!
Can You Please Tell Me How Long It Takes 4 A Letter 2 Get To Them?Also Can You Please Tell Me How I Use An E-Bluey?Thanks.X
Do I need to post the PB name on the bluey or is it not allowed?
Hi A
Don’t do that, the BFPO number will see that it goes to the correct place. Best wishes!
What will happened if the parcel is found with alcohol? Does the receiver get into any trouble? X
Sorry for my late reply. No they don’t get into trouble as they are alone when they open it. If it is found to have alcohol before that point then it just doesn’t make it to them
Best wishes
Thank you x
Hi,
I was just wondering if the Ebluey machines sometimes break which mean we can’t send letters
?
Thank you
Zoe
Hiya. my boyfriend has just been deployed to The Falklands for 6 months. I’m feeling quiet low about it as its the first time he’s been away since we’ve been together, That and i dont have any friends/family who have been through a similar experience or with anyone who is in the forces so im feeling anit lost lol. I’m still confused on the parcel and bluey process. Can I just pack a little parcel and send it to the address he has given me? And they do the rest? Sorry I’m just fretting as I want to make sure I get the hang of it. Also does anybody know what calling is like over there? Thanks x
Siobhan
My bf went to the Falklands earlier in the year so I know exactly how you feel. Drop me an email at han_shortee@yahoo.co.uk if you have questions or fancy a chat xxx
Hi I would like to send a letter to army guys that may not have family or don’t get letters could you tell me how I do this thanks
Hi Nicola, just read your post and wondered if you managed to find out how to write to soldiers. I too would like to write to someone that may not get letters but as yet haven’t discovered whats the best way to do it! If you hear anything, I’d love to know. Many thanks, Tania
I think there is a website – http://www.forcespenpals.co.uk or similar. Warning though soldiers are naughty and they might not all actually be single!
CF
A couple of others have since suggested that site too…..but without the warning, so thank you!
Hi, just saw this post. It’s really helpful
My friend just left for Afghanistan. Can I ask if I can send the postcard from another country to there and what should I write on the address when I sending it from another country? Thanks
I don’t think so – contact someone from BFPO on their website and they should give you the answer though. You might be able to send it to a headquarter for them to pass on
Wrote to them and got the answer, think might help anyone so I post it here
Please use the following format when addressing your mail to a BFPO location from countries outside the UK
No Rank Name
Unit
Regt
Operation name (if applicable)
BFPO No
c/o BFPO London
United Kingdom
Postage rates to the UK apply only.
I’d be happy to do an interview
Han_montana@live.co.uk
Thanks
Hannah
Sent with love from my iPhone <3